Shipping FAQs

We are a small family business designing clothing for the gender diverse community. We aim to fulfil all orders within 1-2 business days.

You should expect to receive your order within about 2 weeks.

For more precise estimates, see the Australia Post Website here.

You can track your order using the tracking information we email to you. Once your parcel leaves Australia, you can use the same tracking code to track it via USPS.

Our US delivery partner is USPS. We mail our orders with Australia Post, who hand them over to USPS when they arrive in the US.

Absolutely! We use unbranded mailbags.

Yes - provided you initiate a return within 30 days of ordering, and provided your items are unworn and in their original condition (with tags attached) then you can initiate a return here.

At the moment, we will only accept returns posted back to us at 1 Kipling Street Cremorne Victoria Australia 3121.

We are working towards having drop off centres throughout the USA to accept returns, so make sure you sign up to our mailing list for updates.

Provided the tracking information shows your parcel arriving in the US, you will need to contact USPS to find out where your parcel is within their network.

If still in Australia, please let us know and we can investigate with Australia Post.

Please contact us immediately here.